Truly Nolen’s Response to

Truly Nolen of Niagara, ON

Pest Control

Truly Nolen of Niagara, ON is an innovative solution to ongoing household pest problems. Our Four Season's Protection Plan combines advanced, proactive treatments with pests' seasonal behavior to keep your St. Catharines home protected year round. More on Niagara Pest Control.

Seasonal Spotlight

Is your home being invaded by pests this spring? Don't worry, you're not alone. Many homeowners experience a surge in pest activity as the weather warms up. But don't panic – there are ways to get rid of pests without using harsh chemicals. Contact us today to learn about our eco-friendly services in Niagara.

Although carpenter ants are not as destructive as termites, over time they can cause significant damage to your property. At the first sign of an infestation in your Niagara home or business, contact Truly Nolen. Our technicians can take care of them in an effective and efficient manner. Give us a call today to learn more.

As the weather gets warmer, you may start to notice more bugs around your home or business in Niagara. One of the most common types of spring bugs is the bed bug. Bed bugs can be difficult to get rid of, but with the help of our experts, you can evict these pests for good! As the industry leaders in bed bug extermination, our team can find and treat all their hiding places, and we will not be satisfied until your home is free of pests. Learn more about our services today! More on Niagara Bed Bug Control.

A single mouse can be a handful by chewing on electrical wires and spreading diseases. If you notice mice or rats in your Niagara home this Fall, call Truly Nolen Canada immediately. We offer professional pest control solutions that will provide you with long term results. Discover more here. More on Niagara Rodent Control.

While you may be an expert at identifying what a bee or wasp nest looks like, you probably aren’t as good at removing them. If you come across one on your Niagara property this spring, don’t wait to contact Truly Nolen. We offer a professional bee and wasp removal service sure to leave you and your family safe and satisfied. Give us a call today for more information. More on Niagara Bee and Was Control.

If you have noticed an increase in spider activity around your home or business, contact Truly Nolen right away. Our job is to ensure that your home is spider-free and remains that way throughout the summer. With our Four Seasons Pest Control service, we can promise this. Visit our Niagara pest control website for more information.  More on Niagara Spider Control.

News & Notes

We know your pets are part of your family, and their safety is a priority. We are proud to say that our Integrated Pest Management approach keeps your family, pets, and the environment in mind. Contact Truly Nolen to learn more about our innovative treatment protocols.

Rodent Control

A single mouse can be a handful by chewing on electrical wires and spreading diseases. If you notice mice or rats in your Niagara home this Fall, call Truly Nolen Canada immediately. We offer professional pest control solutions that will provide you with long term results. Discover more here. More on Niagara Rodent Control.


More About Truly Nolen of Niagara, ON

Countless visitors flock to see the world-famous Niagara Falls and the surrounding countryside, enjoying the magnificent vistas and untouched nature. Niagara Falls is known around the globe as the ‘Honeymoon Capital of the World’ and this glitzy reputation is definitely well deserved. However, those who live in this unique part of Ontario know that close contact with nature has its negative sides as well – household pests of many kinds are quite common in this area. From ants, bedbugs and bees, through cockroaches and mosquitoes, to rodents such as mice and rats, there are numerous animals that can cause problems for those living in the Niagara region.

There is no reason to worry – Truly Nolen is available to assist people in the region with professional and affordable pest control. As one of the most recognizable brands in North America with more than 75 years of experience on its side, Truly Nolen has the expertise necessary for such a delicate task. The company adheres to high ecological standards and is capable of providing long-term protection from various animals without endangering the environment. Since the company is organized as a system of franchises with central control, the same well-tested methods for pest removal are applied in every local branch, including the one focused on Niagara.

The Niagara branch was founded in 2011 by two accomplished entrepreneurs, Steve Tschanz and Tom Davies, both of whom had extensive business resumes when they entered the business. Mr. Tschanz spent 10 years as a franchisor, on top of another decade as a manager in the golf business. Mr. Davies was active for 28 years in the lawn care service industry. The founders have wholehearted assistance from service manager James Karr, while customers who call the Niagara office are greeted by the friendly voice of Colleen McPherson. This small but capable core team has taken its mission very seriously, and is working hard to make the Truly Nolen brand well known across the Niagara region.

Technicians working for Truly Nolen are well trained and capable of performing many different tasks, from preventive inspection to emergency interventions. They are able to identify the weaknesses, solve the pressing problem and make sure that it won’t occur again in the future. All types of objects are covered, including private homes, business premises, hotels, public spaces and any other properties. The technician will focus on his job and create minimal disruption to human occupants, while fully respecting the wishes and instructions of the client.

One factor that sets Truly Nolen Niagara apart from any other pest control company is the methodology. Rather than applying one-size-fits-all solutions, Truly Nolen follows a more nuanced procedure that is summarized under the name ‘Four Seasons’. This approach acknowledges that animals behave differently depending on the season, so the measures taken to control them are also changing throughout the year. Naturally, different methods are used depending on the threat, so birds will be dealt with using a different set of tools that those chosen to eliminate mice, for example. In practice, this means the customers receive adequate support at all times and are effectively protected from a wide range of pests round the year.

Services of Truly Nolen are available throughout region surrounding the Niagara River. Some of the covered locations include Grimsby, Beamsville, Vineland, St. Catharines, Niagara on the lake, Niagara Falls, Crystal Beach, Port Colborne, Wainfleet, Dunnville, Thorold, Welland and Stoney Creek. Contact our representative to find out how to book a visit from one of our technicians, or simply to consult about the issues you are facing.

Meet the Team

  • SarahSARAH
    Senior Administrator
  • MelissaMELISSA
    Service Manager
    Commercial Exterminator
  • ArielARIEL
    Senior Exterminator
    Senior Exterminator
    Senior Exterminator
    Senior Exterminator
    Senior Exterminator
    Senior Exterminator

Pest Control

Niagara, ON Pest Control Image

From the cold winters to the hot and humid summers, Canada’s weather is constantly changing from season to season. With preparation for the weather also comes preparation for pest control in your home. Truly Nolen Niagara understands year-round pest behaviour and offers a proactive Four Seasons pest control approach that treats current infestations while protecting your home against pests from season to season as pest behaviours change. Call Truly Nolen Niagara today at (905) 646-7474 or schedule an inspection online.

Niagara Pest Facts

  • Known as the Garden City, St. Catharines has more than 1,000 acres of parks, gardens, and trails, which means plenty of space for critters to roam around.
  • Some areas are more vulnerable than others. For example, West St. Catharine’s is an unusual mix of protected agricultural lands, modern suburban residential development, and historic industrial and commercial zones. This mix provides ideal areas for pests to thrive.
  • Niagara features a bustling city center and has a many hotels in the surrounding area, hosting visitors from across the globe. Depend on us to provide professional pest control in Niagara, ON to keep away bed bugs and other pests.
  • Proper fall maintenance can keep your home and your family safe, and bug free. Enjoy your peace of mind and leave your bug worries to the professionals.

Pest Control Services

Our Four Seasons pest control is proof of our experience as an industry leader. This innovative pest management program adapts to the behaviours of pests as the seasons change, offering a layered protection that lasts. Our licensed and insured technicians undergo rigorous training at state-of-the-art facilities and carry a reputation as being the most skilled and experienced in the industry. Above all, your comfort, time, and privacy are always a priority and receive the utmost respect. Truly Nolen Niagara offers a variety of pest control services including:


  • Ants, including Carpenter Ants
  • Bed Bugs
  • Bees & Wasps
  • Flies & Fleas
  • Mosquitoes
  • Pigeons & Birds
  • Roaches
  • Rodents (mice and rats)
  • Spiders
  • Termites

Carpenter Ant

Niagara, ON Carpenter Ant

Carpenter ants are well known in Canada for building nests out of wooden structures in your home or business. They chew the wood rather than eat it. Undetected, carpenter ants can cause much damage. Truly Nolen Niagara can help you protect your home or business from carpenter ant colonies or effectively treat for an infestation. Our trained professionals can share helpful techniques to help keep carpenter ants out in the future and review a plan for eliminating them from your home. With advanced pest control techniques, undetected liquid products are introduced into the carpenter ant colony through carpenter ants natural contact and food exchange. By getting in the depth of the colony, carpenter ants can be controlled. Our Four Seasons Pest Program covers carpenter ants and a variety of pests.



Localized Facts & Advice:

  • Catharine’s residents should pay close attention in springtime; carpenter ants are most active in warm, humid weather and less active when it is cool.
  • Watch out for peonies in your garden! When shrubs and plants like peonies are planted up against the foundation of your homes, they provide carpenter ants, which can travel long distances, the perfect gateway into your home. To prevent this, move plants away from the house and out to beds further out in the yard.
  • Carpenter ants are on the rise Niagara, Ontario and surrounding areas.
  • Carpenter ants are mainly nocturnal and activity peaks during the night.

The keys to successful control of carpenter ants are to:

  • Immediately remove or repair any wet or rotting wood in your home.
  • Fix leaky roofs and plumbing leaks to avoid attracting carpenter ants.
  • Remove any clutter that creates shelter for carpenter ants to build their nests.
  • Trust your local Niagara pest control professional to periodically monitor for the ants.

Call Truly Nolen Niagara today at (905) 646-7474 for a pest control inspection.

Bed Bug Control

Truly Nolen Niagara, ON Bed Bug Image

St. Catharines enjoys a double status as both “The Garden City,” with a thousand acres of parks and gardens, as well as a trade and commerce center, with manufacturing at the core of her motto, “Industry and Liberality.” Strategically located between the Greater Toronto area and Fort Erie, St. Catharines hosts a large number of business and leisure travelers every year. Located in the Niagara region, St. Catharines lies along the acclaimed and well-traveled Niagara wine route. With so many visitors coming and going and staying overnight, St. Catharines’ residents are advised to be on the lookout for bed bug infestations. Bed Bugs can sneak into your home on almost anything that gives them a place to hide. It is not enough to simply worry about your luggage when you come home from a trip, bed bugs can come in on the clothes you wear, your briefcase, back-pack or purse.


Bed bugs are annoying biting insects, but don’t actually pose a threat to St. Catharines residents. Even without the threat of disease, these unwelcome visitors cause anxiety and prevent you from sleeping peacefully through the night. The anxiety comes from both the smelly bloody mess they leave and the bites they cause. Some individuals are allergic to these bites and for these few, bed bugs can pose a more serious threat.

Bed Bug Trivia – Did you know?

  • Bed bugs continue to be on the rise in Ontario and other provinces. There is probably nowhere on earth that bed bug populations are actually declining.
  • These little insects are hard to find until they are swollen with their last blood dinner. They are oval shaped reddish-brown insects that are less than half an inch in length. It is easier to find where they have been since they leave a trail of small, smelly bloodstains.
  • You will only spot them at night and they are speedy so you really have to be alert.
  • They will hide anywhere they can find a crack or fold close to where you sleep. They love your warmth and are attracted to the carbon dioxide you exhale when asleep. They are not only hidden in your bed, they can be anywhere in your room.
  • Mosquito bites or bed bug bites, how would you know the difference? Mosquito bites are larger and usually appear in a random pattern. Bed bug bites on the other hand usually appear in a linear pattern.

So you think you have bed bugs or something biting you in the bed, what to do?

First, stay calm, they are hard to get rid of but not impossible. Before you go out and throw away beds and other furniture, Call Truly Nolen St. Catharines. Their Integrated Pest Management (IPM) plan will get you back to a peaceful night’s sleep in no time. Truly Nolen technicians will conduct a thorough inspection of your home to determine whether you have or have had an infestation. If the inspection reveals the unwelcome guests are still in residence they will:


  • Prep affected areas for treatment.
  • Remove all clutter and thoroughly clean all affected areas.
  • Remove and clean linens, bedding and window treatments.
  • Some items, artwork, for example, should be cleaned and bagged for treatment.

Now that your home is ready for Truly Nolen to treat, what happens next?

Skilled technicians apply Truly Nolen’s patent pending high pressure misting system that pushes control components deep into seams and cracks where bed bugs hide. All mattresses and box springs will be treated, along with any window treatments and upholstered furniture. Encasement systems for mattresses, box springs and even the cushions on your furniture will benefit from using these encasement systems. They will protect and prevent future re-infestations in your southwestern Ontario home. This plan will seal out the bed bugs and seal in any stray bugs that will die within a few weeks.

They may be gone but you can’t let your guard down

Treated areas must be inspected ten days after treatment. There is no guarantee these unwelcome guests will never come back, no matter how careful the application of product, they can come back on a guest’s briefcase or laptop for example. Truly Nolen St. Catharines has you protected with products that prevent bed bug eggs from hatching and work to control adult bed bugs.


Let Truly Nolen St. Catharines service technicians show you how to spot a possible infestation. Proactive awareness of a potential problem will help residents in The North End, Martindale, Merriton, Marsdale and other St. Catharines neighborhoods to identify early warning signs of further re-infestations.


Call Truly Nolen St. Catharines at 905-646-7474 or schedule a bed bug inspection online to take care of your existing bed bug problem and help prevent re-infestations.


Rodent Control

Niagara, ON Rodent Control Image

Niagara Falls is one of the major tourist attractions of the world, with the world-famous set of three large waterfalls on the Niagara River. St. Catharines is the largest city in the Canada Niagara Region, with all of the tourists coming in and out of the city daily we can expect them to leave behind something. Tourism increases rodent activities because of the influx of resources, when food, water, and shelter are available, rat populations can increase quickly. Rats and mice are some of the most troublesome and damaging rodents in Canada. They eat and contaminate food, damage structures and property, and transmit parasites and diseases to other animals and humans.

Things to Know:

  • In Niagara Falls where gardening is a part of life, rodents are definitely garden undesirables, rats are known to eat plant parts, particularly starch-filled sections such as bulbs, swollen stems or ripe fruit.
  • Rats and mice have poor eyesight, but they make up for this with their keen senses of hearing, smell, taste, and touch.
  • Catharines has over 7 major parks full of open spaces and flowing fruit trees that are susceptible to rodent infestation due to the volume of traffic to the parks.
  • Rats constantly explore and learn, memorizing the locations of pathways, obstacles, food and water, shelter, and features of their environment. They quickly detect and tend to avoid new objects such as traps.

Each home is unique, with its own entry points and conditions that can make it ideal for a rodent infestation. The professionals at Truly Nolen Niagara take the time to thoroughly inspect your home, identify any entry points, and implement measures and barriers to entry. Truly Nolen’s Complete Rodent Control Program provides you with a three-month guaranteed warranty and the peace of mind that comes with it. We specialize in the expert removal of Norway rats, house mice, and roof rats that are most problematic to homeowners in St. Catharines and surrounding areas. Call your local Truly Nolen Canada office today to schedule your rodent inspection.

Bee & Wasp Control

Truly Niagara, ON Bee and Wasp Control Image

With stops along the Niagara wine route, gardens and parks everywhere you look and a passionate dedication to the trade and commerce sector, St. Catharines simply buzzes with things to do and sights to see. When the weather turns warm, residents and visitors may encounter the not so welcome buzz of bees and wasps. We respect the role of honeybees and other bees in our eco-system as pollinators and as nature’s pest controllers, but bees and wasps still strike fear in our hearts. This natural fear stems from the fact that bees and wasps can hurt you. A swarm of wasps or yellow jackets can create serious suffering and life-threatening situations if you are in the wrong place at the wrong time. If you suspect you may have a bee or wasp infestation, Truly Nolen St. Catharines can help you.


Contact us today for an inspection. Whether you’re dealing with wasps or bees or some other stinging insect, it is important to distinguish between various types of wasps and bees because of the different approaches to their control and eradication.

The Buzz on Bees and Wasps- pollinators and predators

  • Honeybees and bumblebees usually focus on one task, collecting pollen to produce honey.
  • Pollinators are bigger and rounder than wasps, hornets, yellow jackets and other stinging predators. They have round, furry bodies with flat legs to make them efficient pollen collectors.
  • Pollinators only sting you once before they die. They usually only attack to defend their hive.
  • The predators (yellow jackets, wasps and hornets) eat all kinds of insects.
  • Predators are smaller, shiny and more stealth than the pollinators. They can inflict multiple stings and live to fight another day.

Truly Nolen Services

When you discover a beehive or swarm on your property, you naturally feel anxious about the safety of your family and pets but it is best you do not disturb the area and call a pest professional as soon as possible. Truly Nolen of St. Catharines understands your concerns and our professional Truly Nolen technicians are ready to assist at a moment’s notice. During our visits to your home or business, your Truly Nolen technician will speak with you about your bee or wasp observations. For your safety, we request that people and pets remain indoors during the inspection and treatment process.

Truly Nolen Inspection

Your Truly Nolen technician will identify the swarm or nest and determine the extent of the infestation. Devise an Action Plan Once the extent of the problem and type of stinging insect is determined, Truly Nolen of St. Catharines’ professionals will develop a customized plan to eradicate your bees or wasps from your Niagara Peninsula property.


The Truly Nolen technician will advise you of the actions taken and the outcome. They will warn you that it may take between 24 to 48 hours before all the bees are gone. At Truly Nolen St. Catharines, we also offer additional bee and wasp services including colony removal and preventative programs for bee reduction that include scout traps and swarm traps. Truly Nolen St. Catharines: Better bee and wasp solutions.


Call us today at 905-646-7474 or schedule an inspection online.

Spider Control

Truly Nolen Niagara, ON Spider Control Image

Spiders are everywhere. They come in many different shapes and sizes. Some spiders are dangerous, while others are just annoying. A lot of the time spiders are found outside, but occasionally they can find their way into homes, basements and garages. Although spiders will not damage buildings or structures, their presence is creepy and some spider bites can be painful. It can actually be quite helpful having some spiders in your home. The insect can reduce infestation from other bugs.


A spider’s diet consists of small insects. Niagara, ON Truly Nolen Pest Control uses advanced techniques to remove spider infestations. Contact us today for an inspection.

Spiders In Your Home

  • Look for spider webs. They can vary in size and shape depending on the species.
  • Not all spiders live in a web. Some live in burrows in crevices.
  • Some spiders are attracted to damp environments such as basements, walls and other damp locations.
  • Spiders can be found in attics, the junction of a wall and ceiling, closets and storage boxes.
  • Their diet consists mainly of other insects like flies and ants. Where you find other insects you might see spiders.

Spiders aren’t so bad.

Although spiders can be creepy, they might not be a terrible thing to have around. Their diets mostly consist of other insects, so they help control insect problems. Spiders can also be a good indicator of larger more serious infestations. Seeing a lot of spiders can mean there’s a lot of food around. You might have an infestation of the insect spiders eat. Just like every other pest, spiders are attracted to a reliable food source.

Some Ontario Spider Species

  • Grass Spiders
  • Cross Orbweaver
  • Banded Garden Spider
  • Longlegged Sac Spider
  • Six-spotted Fishing Spider
  • Orchard Orbweaver
  • Goldenrod Crab Spider
  • Common House Spider
  • Nursery Web Spider
  • False Black Widow
  • Hacklemesh Weaver
  • Black and Yellow Garden Spider
  • Ant Mimic Spider
  • Dark Fishing Spider
  • Woodlouse Hunter
  • Arrowshaped Micrathena
  • Spotted Orbweaver
  • Longbodied Cellar Spider
  • Tan Jumping Spider
  • Barn Funnel Weaver

Truly Nolen Spider Treatment

In controlling large spider problems we begin by securing the interior and exterior of the home. Treating the exterior starts with spot treating around windows, door frames, downspouts and other entry points. Moving indoors our professionals do a web wipe followed by targeted treatment to cracks and crevices where spiders like to hide. Insect monitors may be placed in areas with higher spider concentrations.


Note: Not all services are available at all locations.

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