Truly Nolen’s Response to
COVID-19
Pest Control is Essential to Public Health
Truly Nolen is keeping a close eye on the evolving COVID-19 pandemic. As such, we have altered a number of our service offerings in keeping with social distancing efforts. Our industry is essential in the effort to promote public health. With that in mind, let’s look at some of the things we have implemented thus far.
As an Essential Service, we are here to help you through Covid-19
Commercial Services
We know that commercial businesses are being hit very hard with limited hours, full shut downs or just limiting access. Since having pest control is an important part of keeping your business pest-free, at this time we are offering services that includes the following:
- Exterior Only Service – This means we can service the exterior of the account focusing on entry points, perimeter treatments, wiping webs from the establishment, baiting for seasonal pests.
- Gloves – Our service professionals are wearing a new pair of nitrile gloves at every account and discarding them when done. In some cases, they may even change gloves more than once.
- No Contact – With verbal approval, our service professional can complete the service without the customer having to touch the handheld device
- In the event that an interior service is required, our service professionals will wear a new pair of gloves and facemask. They are already in long sleeve shirts and pants. This would minimize avenues of exposure to any other persons.
Residential Services
With many homeowners spending more time in the homes, pest control services are essential to protecting a healthy environment. Residential pest control begins with servicing the outside of the structure and keeping the insects from coming into the home. Here are some of the added steps we have taken to ensure our homeowners and our service professionals can maintain a healthy, pest-free environment.
- Exterior Only Service – This service includes wiping webs from the house, treating insect entry points around windows and door, treating the perimeter of the home to create a second barrier, using bait in the yard and finally a second bait when needed in the outer areas of the yard.
- Gloves – Our service professionals have been instructed to wear a new pair of gloves at every account disposing of them when they are done.
- No Contact – Our service professional can complete the service on his handheld device with our customer’s approval eliminating having multiple people touching the device daily.
- In the event that an interior service is required, our service professionals will wear a new pair of gloves and facemask. They are already in long sleeve shirts and pants. This would minimize avenues of exposure to any other persons.
New Customers
Welcome to the Truly Nolen family. As a new customer of Truly Nolen we have made a commitment to you to service both the inside and outside of your home. We understand that having an “added person” in your home during these times may be a concern. If this is the case Truly Nolen will return within 90 days to do the interior portion of this service. In the mean time, we can protect your home by doing the following:
- Exterior Only Service – This service includes wiping webs from the house, treating insect entry points around windows and door, treating the perimeter of the home to create a second barrier, using bait in the yard and finally a second bait when needed in the outer areas of the yard.
- Gloves – Our service professionals have been instructed to wear a new pair of gloves at every account disposing of them when they are done.
- No Contact – Our service professional can complete the service on his handheld device with our customer’s approval eliminating having multiple people touching the device daily.
- In the event that an interior service is required, our service professionals will wear a new pair of gloves and facemask. They are already in long sleeve shirts and pants. This would minimize avenues of exposure to any other persons.
Truly Nolen’s commitment is always to the health and safety of our customers and partners. We will continue to keep a close watch on this ever-developing story and update as needed. As always, please reach out to a local franchise with any questions.